Frequently asked questions

Tell us the work that is taking your team's time. We shortlist experienced specialists, your pick starts on your hours, and we manage everything around the work while you direct it. From 10 seats, you also get 10 hours a month of advisory.

Our specialists cover six areas: Operations and Back Office, Subject Matter Specialists and Data Labeling, Customer Support, Marketing and Sales, Finance and Accounting, and Process Engineering.

Most founder led companies begin with 1 to 3 seats. You don't need a large team to start. Tell us the work that is taking your time and we'll match the person.

Our specialists are independent contractors, not employees. They work with you under a Consulting Agreement.

Our specialists are based in the Philippines and Latin America.

Tell us the hours you need covered when we talk, and we match you with someone who can work them.

The tools you already use, such as QuickBooks, HubSpot and ClickUp.

No. One person, one client, on your hours. Your specialist is never shared with another client.

From 10 seats, our operations team spends 10 hours a month with you. We surface your SOPs and write them with your team, then show which processes to improve and which AI could take on. We help you choose your team leads, set up a leadership structure and train them to improve how the work gets done. We also set up advanced scheduling and team level reporting in your own systems. Advisory is advice to help your team run well. Bigger projects, such as rebuilding a department's processes, are scoped and priced separately.

Full time specialists start at $9.50 an hour, and the rate depends on the role and hours you need. See every role's starting rate in our savings calculator, or tell us what you need and we'll send you a tailored quote.

Services are billed biweekly or monthly, as set in your engagement agreement. Payment is due within 15 days of the invoice date, and all fees are in U.S. dollars.

No. You sign a simple agreement, but there's no lock in. Cancel anytime, with no early termination fees.

A KPI review at day 30 to 60, based on your own queue or SLA, catches problems early. If your specialist isn't working out, at any point, we'll have a replacement ready. Each replacement carries our standard onboarding fee.

Yes. You can add specialists for peak periods like tax season, usually with about a week of turnaround, and scale back down after.

Not without our written consent. During the engagement and for 12 months after it ends, clients agree not to hire or engage specialists placed by employmagic directly.

Every specialist completes our Privacy and Data Protection training and passes a quiz before getting access to any client system.

We do not sell your personal information. Our Privacy Policy explains what we collect, how we use it and your rights.

Send us your details and resume through our Careers page and our team will be in touch.