PE Backed Mid Market
Automation and people in one plan: we study your back office, automate what can be automated, and staff the rest with experienced specialists.
Let's TalkAutomation first, then the right people
Portfolio companies run the same support work in every business unit. We map it, automate what we can, and staff what is left as one shared service, so your operators stay focused on the plan.
We study your operation
We look at your team and surface your SOPs, starting with one back office function.
- Process review
- SOPs surfaced
- What to automate and what stays with people
We automate what we can
We build the automations for the repetitive steps, so fewer seats are needed at all.
- Invoice matching
- Data entry between systems
- Standard reports
We staff what is left
A dedicated, managed pod of experienced specialists runs the judgment work and the exceptions.
- AP/AR
- Order desk
- Customer operations
- HR admin
The offer
100 Day Margin Plan
Automation and people in one plan. Bring SG&A down and margin up during the hold, with a documented back office that holds up in diligence at exit.
- We study your team and surface your SOPs, starting with one back office function such as AP/AR, the order desk, payroll or scheduling
- A dedicated, managed pod of experienced specialists for the work that stays with people
- On the people side, month one is free if your first placement doesn't deliver
- Start with one function as a pilot, then expand
- 10 hours a month of complimentary process advisory for teams of 10 or more: team level reporting and SOPs for every process the pod runs
Bonuses
- Process map and savings estimate. For one back office function: what to automate and what stays with people, delivered before any seat is committed
- One automation from our library. Set up free when you staff a pod. Ongoing upkeep is billed separately
Our premium service
A managed team with guarantees, not a seat you have to manage.
Dedicated, never shared
One person, one client, on your hours. Your specialist is never shared with another client.
First month guarantee
If your first placement doesn't deliver in month one, you don't pay for that month.
Replacement whenever you need it
If your specialist isn't working out, at any point, we'll have a replacement ready.
Monthly process advisory
From 10 seats, our operations team spends 10 hours a month with you. We surface your SOPs and write them with your team, then show which processes to improve and which AI could take on. We help you choose your team leads, set up a leadership structure and train them to improve how the work gets done. We also set up advanced scheduling and team level reporting in your own systems.
No strings attached
You sign a simple agreement, but there's no lock in. Cancel anytime, with no early termination fees.
We manage, you direct
Whether you have one person or a hundred, you keep control of the work and we take on the people side.
You direct
- Priorities and the daily work
- Your queue, SLA and quality bar
- Training specific to your company
- Final approval on financial, tax and legal decisions
We handle
- Attendance, working hours that match yours, and PTO
- Check ins, performance and replacements
- Conduct, HR issues and our compliance training
- Onboarding, offboarding and payroll
How to work with us
Intro call
A quick call to learn your goals and the work you want off your plate, and to agree terms that fit the way you work.
A shortlist of specialists
We write the job description around your needs and shortlist experienced people for the role. We would rather take an extra week than send the wrong person.
Start and ramp up
Your specialist starts on your hours, inside your tools, trained in everyday AI, about a week after your intro call. A KPI review at day 30 to 60, based on your own queue or SLA, checks the work is on track.
Managed as you grow
You direct the work and we manage the people side. From 10 seats, monthly process advisory begins.
Integrate new acquisitions without adding fixed overhead
Bring a new acquisition onto the same shared services from day one. Your team grows with the deal, and your overhead does not.
Advisory as the platform grows
From 10 seats, our operations team spends 10 hours a month with you. We surface your SOPs and write them with your team, then show which processes to improve and which AI could take on. We help you choose your team leads, set up a leadership structure and train them to improve how the work gets done. We also set up advanced scheduling and team level reporting in your own systems.
Case studies
See All Case StudiesClient story
How a PE backed services platform could run five acquired companies on one back office
A commercial services company built from five acquisitions adds five specialists to run payroll, HR and operations as one documented process, and saves about $247,300 a year.
October 15, 2026
Client story
How a PE backed distributor could take $423,000 a year out of back office costs
A six location distributor in a private equity hold centralizes AP, AR, the order desk and payroll with eleven specialists, and saves about $423,000 a year.
October 13, 2026
One short email a month
A practical article, a cost or hiring tip, and a team spotlight.
Ready to plan your first 100 days?
Tell us which back office functions you want to fix. We'll study them with you, show what to automate, and staff the rest.
