Resources
Practical articles, case studies and guides on building a team that works.
Featured
Client story · Startups
How a K 12 education technology company grew its grading team from one to thirty
A K 12 education technology company came to us with a grading backlog. Eight months later, thirty specialists work with them, and its scoring team grades at least 16,000 student assignments a week.
Article · General
Automation teardown: the weekly timesheet
What a timesheet automation does step by step, what a person still owns, and the hours it can give back for a 40 person team.
Explore by topic
Articles
Costs, comparisons and how to decide what to hand off.
Article2 min read
Automate this role or offshore it?
Most roles are a mix of tasks a machine handles well and tasks that need a person. How to split them, and why the best answer is often both.
Article3 min read
Automation teardown: the weekly timesheet
What a timesheet automation does step by step, what a person still owns, and the hours it can give back for a 40 person team.
Article2 min read
EOR, BPO or dedicated specialists?
Three ways to build a team offshore, and what each one leaves to you: finding the person, managing them, and controlling the work.
Article3 min read
What offshore staffing really costs
A US hire costs more than the salary, and offshore staffing costs more than the hourly rate. How to compare the two honestly, with a worked example.
Article5 min read
Philippines vs the rest of the world: where to build your offshore team
Time zone, English and cost decide where offshore work fits best. Here is how the Philippines compares with Latin America, India and Eastern Europe, role by role.
Guides
Step by step help for the work you want off your plate.
Guide3 min read
Managing a dedicated offshore specialist: the first 30 days
What you direct, what we handle, and a week by week plan for the first month with a new dedicated specialist, so the work is running well by day 30.
Guide3 min read
How to write SOPs your offshore team can actually follow
A practical way to write standard operating procedures that a remote team can follow without asking you every day: what to include, a simple template, and how to keep them current.
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