Resources
Practical articles, case studies and guides on building a team that works.
Featured
Client story · Startups
How a K 12 education technology company grew its grading team from one to thirty
A K 12 education technology company came to us with a grading backlog. Eight months later, thirty specialists work with them, and its scoring team grades at least 16,000 student assignments a week.
Article · General
Automation teardown: the weekly timesheet
What a timesheet automation does step by step, what a person still owns, and the hours it can give back for a 40 person team.
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Case studies
What we did, and how we staff your kind of business.
Client story6 min read
How a home services company could answer every call and keep its technicians booked
A heating and plumbing company with 30 technicians adds five specialists for dispatch, calls, scheduling and bookkeeping, and saves about $180,000 a year.
Client story6 min read
How a boutique marketing agency could take on more clients without adding US salaries
A 12 person agency adds five specialists for content, social media, campaign operations and lead generation, and saves about $224,200 a year.
Client story5 min read
How a 20 person accounting firm could take busy season pressure off its partners
A regional CPA firm adds four specialists for preparation, bookkeeping and admin, and saves about $154,000 a year.
Guides
Step by step help for the work you want off your plate.
Guide3 min read
Never miss a call: setting up dispatch and scheduling cover for a home services company
For owners of plumbing, HVAC, electrical, cleaning and other field service companies: how to cover phones, booking and dispatch through your business hours, what to write down first, and what to measure.
Guide3 min read
Automation for accounting firms: where to start
Five places an accounting firm can automate first, what stays with your licensed staff, and a four week plan to start.
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